Customer Service Representative - IWAE
Hickory, KY Hickory, KY Full-time Full-time $12 an hour $12 an hour 20 hours ago 20 hours ago 20 hours ago Trying to get your foot in the door with a good company? Great! We are seeking former astronauts, brain surgeons, rocket techs, bio-mechanical engineers, mutants, mad scientists, happy scientists, knights of the round table, telekinetics, gypsies, super heroes, and saints.
Qualified applicants will have prior experience with customers who believe they are all of the above and consider it a personal challenge to deliver unparalleled customer service to all of them.
We want fixers.
Basically if you can type blind folded by pressing the keyboard with your mind then there might be a place for you at IWAE.
com.
Telekinesis is cool! Mind reading is also a useful skill too, BUT those abilities alone will not get you a job You still have to make it through the laser grid motion detector to fill out the application!!! THEN complete the bonus aptitude tests (seriously) before we will consider making a place for you in our elite squadron of clandestine HVAC Support Specialists.
Good luck! And may the odds be ever in your favor! PS.
You cannot wear your spandex costume to work.
The customers will not be able to see it and your cape could be a safety hazard.
Customer Service Representative
Responsibilities:
Maintain a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Chat with customers through our live chat platform Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Learn about HVAC products inside and out so that you can answer questions.
Process orders, forms, applications, and requests.
Keep records of customer interactions, transactions, comments and complaints.
Communicate and coordinate with colleagues as necessary.
Provide feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
Benefit Conditions:
Waiting periods may apply Only full-time employees eligible Communication method(s) used:
Email Phone Chat In person This Job Is:
A job for which military experienced candidates are encouraged to apply A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more A good job for someone just entering the workforce or returning to the workforce with limited experience and education A job for which all ages, including older job seekers, are encouraged to apply Open to applicants who do not have a college diploma Work Remotely No Job Type:
Full-time Job Type:
Full-time Pay:
$12.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift:
10 hour shift 8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Preferred) Sales:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Qualified applicants will have prior experience with customers who believe they are all of the above and consider it a personal challenge to deliver unparalleled customer service to all of them.
We want fixers.
Basically if you can type blind folded by pressing the keyboard with your mind then there might be a place for you at IWAE.
com.
Telekinesis is cool! Mind reading is also a useful skill too, BUT those abilities alone will not get you a job You still have to make it through the laser grid motion detector to fill out the application!!! THEN complete the bonus aptitude tests (seriously) before we will consider making a place for you in our elite squadron of clandestine HVAC Support Specialists.
Good luck! And may the odds be ever in your favor! PS.
You cannot wear your spandex costume to work.
The customers will not be able to see it and your cape could be a safety hazard.
Customer Service Representative
Responsibilities:
Maintain a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Chat with customers through our live chat platform Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Learn about HVAC products inside and out so that you can answer questions.
Process orders, forms, applications, and requests.
Keep records of customer interactions, transactions, comments and complaints.
Communicate and coordinate with colleagues as necessary.
Provide feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
Benefit Conditions:
Waiting periods may apply Only full-time employees eligible Communication method(s) used:
Email Phone Chat In person This Job Is:
A job for which military experienced candidates are encouraged to apply A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more A good job for someone just entering the workforce or returning to the workforce with limited experience and education A job for which all ages, including older job seekers, are encouraged to apply Open to applicants who do not have a college diploma Work Remotely No Job Type:
Full-time Job Type:
Full-time Pay:
$12.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift:
10 hour shift 8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Preferred) Sales:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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